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FAQ's

Frequently Asked Questions

You can change your mind at any time. If you have signed an agreement for services to be provided in the offices of a funeral firm this may not straightforward. If you the signed the agreement at a location other than the funeral firm’s premises then your agreement is subject to the consumer protection legislation and you have the right to a 14 day cooling-off period.

The NAFD’s Code of Practice requires that members should always withdraw in favour of another funeral firm under these circumstances. You should be aware, however, that there may be costs incurred with the first company and you will be responsible for paying that bill.

You can change your mind at any time. If you have signed an agreement for services to be provided in the offices of a funeral firm this may not straightforward. If you the signed the agreement at a location other than the funeral firm’s premises then your agreement is subject to the consumer protection legislation and you have the right to a 14 day cooling-off period.

The NAFD’s Code of Practice requires that members should always withdraw in favour of another funeral firm under these circumstances. You should be aware, however, that there may be costs incurred with the first company and you will be responsible for paying that bill.

You can change your mind at any time. If you have signed an agreement for services to be provided in the offices of a funeral firm this may not straightforward. If you the signed the agreement at a location other than the funeral firm’s premises then your agreement is subject to the consumer protection legislation and you have the right to a 14 day cooling-off period.

The NAFD’s Code of Practice requires that members should always withdraw in favour of another funeral firm under these circumstances. You should be aware, however, that there may be costs incurred with the first company and you will be responsible for paying that bill.

You can change your mind at any time. If you have signed an agreement for services to be provided in the offices of a funeral firm this may not straightforward. If you the signed the agreement at a location other than the funeral firm’s premises then your agreement is subject to the consumer protection legislation and you have the right to a 14 day cooling-off period.

The NAFD’s Code of Practice requires that members should always withdraw in favour of another funeral firm under these circumstances. You should be aware, however, that there may be costs incurred with the first company and you will be responsible for paying that bill.

You can change your mind at any time. If you have signed an agreement for services to be provided in the offices of a funeral firm this may not straightforward. If you the signed the agreement at a location other than the funeral firm’s premises then your agreement is subject to the consumer protection legislation and you have the right to a 14 day cooling-off period.

The NAFD’s Code of Practice requires that members should always withdraw in favour of another funeral firm under these circumstances. You should be aware, however, that there may be costs incurred with the first company and you will be responsible for paying that bill.